Shipping Policy – Taneli.in
Effective Date: March 12, 2025
At Taneli, we strive to ensure a smooth and timely delivery of your jewelry. Please review our shipping policy below for details on delivery timelines, charges, and more.
1. Shipping Locations
We currently ship across India. International shipping will be available soon!
2. Processing Time
- Orders are processed within 1-3 business days after confirmation.
- Customized or made-to-order pieces may take 7-10 business days to process.
3. Estimated Delivery Time
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days (additional charges apply)
- Delivery times may vary based on location, weather, and courier service delays.
4. Shipping Charges
- Shipping charges will be displayed during checkout.
5. Tracking Your Order
Once your order is shipped, you’ll receive a tracking link via email. You can monitor the shipment status in real time.
6. Delayed or Lost Shipments
If your order is delayed beyond the estimated timeframe, please contact us at Hi@taneli.in, and we will assist you. In rare cases of lost shipments, we will investigate and provide a resolution.
7. Damaged Packages
If your package arrives damaged, please contact us within 48 hours with photos. We’ll arrange a replacement or refund based on the issue.
8. Address Errors
Please ensure your shipping details are correct at checkout. We are not responsible for delays or lost shipments due to incorrect addresses.
9. Contact Us
For any shipping-related queries, reach out to us at:
📧 Email: teamtaneli@gmail.com
We appreciate your trust and patience as we deliver your Taneli jewelry with care! ✨